Realities of a Remodel

Many of our clients have been through remodelling projects before, but for those who have not, we have put together a few points and tips on understanding the next step in your kitchen installation journey.

We always want our clients to feel happy and in control of their kitchen remodel, which can be fun with good planning and expectations managed.

The three things we like to communicate with our clients are price, schedule and design; allowing the client full control throughout the process.

Some clients do not naturally know when unexpected issues or design changes occur during installation and how this can effect the 3 areas above.

With this in mind, communication with your kitchen designer and kitchen installer prior to delivery date is key to ensuring a smooth installation.

Contracts & Agreements

We always ask our clients to read our Terms & Conditions fully prior to signing your Contract for your kitchen order. It is always a good idea to have a signed contract and agreement in place detailing what is expected from any other contractor you may instruct.
Schedule

Our schedule of works is a great way of keeping our clients informed with expected start and completion dates, please note that these can move. It is worth considering that everyone does need to remain flexible as unexpected changes may occur due to variables that are not always within our control. For example, delivery delays, especially with the current COVID-19 situation. Items arriving damaged from our suppliers, adverse weather, hidden obstacles such as pipes and more can cause changes.

If you are organising your own building works, we recommend a buffer week between the building work ending and the kitchen installation starting, as in our experience builds tend to overrun.
Contractors

As a design company we have many contacts for reputable tradespeople which we can put you in contact with.
Tradespeople in the House

During your installation process you will have several people working in your home. It is a good idea to establish house rules that will keep things comfortable. For example, you should designate which one door should be used, which one bathroom to use and if refreshment facilities are available, a designated cutting area is to be discussed with the installer considering weather conditions.
Escape the site

If possible, find a temporary housing situation that takes you out of the centre of the re-model. The kitchen installers we work alongside all adhere to strict Construction (Design & Management) Regulations 2015, ensuring their working area is not comprised thus keeping everyone informed and safe.

Please bear in mind you will be without cooking and washing facilities as well as refrigeration whilst your installation is in progress unless you choose to move your existing appliances into another area of your home or garage.
Hidden challenges

Your kitchen designer and kitchen installer will find solutions for any challenges that arise. These occurrences are a normal part of any home project and a certain amount of change should be expected. The result is worth the challenge.

The kitchen business is a complicated one with hundreds if not thousands of parts involved for each bespoke designed kitchen.
Keeping on Top of Things

If you choose to undertake the project management of any build work, a deciding factor will be to look at what you feel your own time is worth. Whether you have a project manager or not, it is important that you understand the timetables and check that work is proceeding as planned. We will keep you informed along the way also.

"From the moment I stepped through the door I knew I was in good hands. Quite simply the best customer service guaranteed, I highly recommend!"

J Griffiths

"From design to completion, my designer discussed my requirements & helped me realise my perfect kitchen. Service was excellent & I am very happy with the result."

Lois H

"Very pleased with our kitchen. It's stunning!! From start to finish, James James Kitchens have been awesome."

S Kuriakose

"When you go to James James & explain what you would like for your new kitchen it’s all taken from there."

Mr & Mrs Ord

"The service was excellent from start to finish. Everyone involved in the process was professional, efficient & helpful."

Mr & Mrs Seddon

"From my initial visit to the showroom in West Kirby I was treated with courtesy by designer, installer & management"

Mr & Mrs Boardman

"We absolutely love the kitchen. Couldn’t recommend James James Kitchen more. Quality product delivered by a quality service team!"

S Wylde

"The service was first class from start to finish & the finished kitchen was more impressive than we’d even imagined."

E McGrath

"From the moment I met my designer I felt confident in her ability with my kitchen project. The service was exemplary - ‘what was in my head is now in my kitchen’."

Jean - West Kirby